Terms of service

Last updated: October 19, 2026

Overview

This website, woodenheirloom.com, is operated by Wooden Heirloom ("we", "us", "our"). By visiting our site or purchasing from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

Online store terms

You must be at least the age of majority in your state of residence to place an order. You may not use our products or this site for any illegal or unauthorized purpose.

Products and pricing

Our jewelry boxes are handmade from natural wood, so grain, color and finish may vary slightly from the photos. We try to display product colors as accurately as possible, but cannot guarantee that your screen shows them exactly. Prices are listed in US dollars and may change without notice. We reserve the right to discontinue any product at any time.

Orders

We reserve the right to refuse or cancel any order, including orders that appear to be placed by dealers, resellers or distributors, or orders affected by a pricing or inventory error. If we cancel an order after you have been charged, we will issue a full refund.

Accuracy of information

You agree to provide current, complete and accurate purchase and account information. We may occasionally correct errors, inaccuracies or omissions on the site, including in pricing and availability.

Shipping and returns

Shipping and returns are covered by our Shipping Policy and Refund Policy, which are part of these Terms.

Payments

Payments are processed securely through Shopify and its payment partners. We do not store your full card details.

Intellectual property

All content on this site, including text, photos, videos and logos, belongs to Wooden Heirloom or its content suppliers and may not be copied or used without our written permission.

Third-party links

Some content on our site may link to third-party websites. We are not responsible for their content, products or practices.

Disclaimer and limitation of liability

Except as expressly stated, our site and products are provided "as is" without warranties of any kind, to the extent permitted by law. To the fullest extent permitted by law, Wooden Heirloom is not liable for any indirect, incidental or consequential damages arising from your use of the site or products. Our total liability for any claim will not exceed the amount you paid for the product.